Salesforce CRT-101 (ADM-201) Practice Questions

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Question 31

The Director of Client Services has asked you to update a Monthly Revenue Report, so that the report is automatically emailed to a Public Group on the first day of each new Month. What would you do to accomplish this?

Go to the report and click the Schedule button.

Write an Apex Trigger, because this is the only way this can be done in Salesforce.

Create a workflow rule to send an email alert with the report attached.

Go to the report and click the Run Report dropdown and select Schedule Future Runs, to set the scheduling and delivery of the report.

Question 32

Which Activity Management feature is used to schedule a work assignment activity for a user? These items pop-up as reminders, at the previously set time and can be marked as complete by the user.

Event

Task

Cloud Scheduler

Activity

Question 33

You have been asked to add a new field on the Case object that displays the number of days a case was open. What type of field would you create to accomplish this?

A Date/Time field

A Formula field with a return type of Number.

A Number field with a return type of Formula.

A Date field

Question 34

Universal Containers has previously implemented a Custom Object that is associated with Account. This Custom Object is called 'Private Notes' in which the Account Owner can create their personal notes related to an account. These notes are set to Private at the Org Wide Default, and access is not granted using hierarchies.

A new process automation request has come in for you to fulfill. This request contains a requirement that whenever an Account's owner is changed, all of the Account's Private Notes records are subsequently deleted.

Which Process Automation Tool can fulfill this requirement?

Process Builder

Workflow Rule

Approval Process

Flow Builder

Question 35

The four main report formats in Salesforce are:

Custom, Joined, Matrix, Tabular

Tabular, Summary, Matrix, Joined

Dashboard, Tabular, Custom, Joined

Simple, Complex, Pivot, Combined

Question 36

What is the primary function that enabling Ideas in a Community provides?

To provide access to Knowledge Articles to the Community Members.

To enable Community Members to follow records and post comments.

To comment and vote for Ideas posted by other Community members.

There is no such thing as Ideas.

Question 37

What types of fields can be used as an External ID in Salesforce? (select 3)

Question 38

Which statements are true regarding Public Groups? (select 2)

Select all that apply

Public Groups can be specified when creating a Sharing Rule.

Public Groups can be selected to manually share a record with.

Public Groups can be created by any user in Salesforce.

Public Groups are the same as Chatter Groups.

Question 39

Which of the following is a proper definition of the Time Based Workflow Queue?

The Time-Based Workflow Queue is a group consisting of users that varies based on the time of day.

The Time-Based Workflow Queue displays immediate workflow actions that were unable to process immediately.

The Time-Based Workflow Queue is a group of users that are tasked with approving or rejecting approval requests in Salesforce.

The Time-Based Workflow Queue displays pending actions in your org, along with the time that they are set to happen.

Question 40

The VP of Sales has requested that the ability to predict sales revenue and quantities from the opportunity pipeline be configured in Salesforce. Which Sales Cloud feature would you configure to fulfill this request?

Sales Path

Sales Process

Customizable Forecasts

Collaborative Forecasts

Update History

Update History