Correct Answer:

Authentication is the generic term used for determining the identity of a user logging into a system.

Incorrect Answers:

Authorization is for determining what a user can and cannot do.

The other answers are incorrect.

Correct Answer:

Some viruses change a computer's proxy settings to use a proxy server controlled by the virus's creator.

Incorrect Answers:

A computer's browsing history won't have any effect on the ability to browse the web.

It's unlikely that a virus would change a computer's firewall settings to be more restrictive. If anything, you would expect a virus to turn off the firewall.

Changed user privileges wouldn't prevent web browsing.

Correct Answer:

DIR will list the contents of a directory. The /AH switch will show hidden files and folders.

Incorrect Answers:

DIR +H is not a valid command.

DIR /w/p will put the list of files in three columns and pause after each page.

DIR /H is not a valid command.

Correct Answers:

Event Viewer will show you any Windows errors that might have sprung up as a result of installing the program, and the application itself might be keeping some log files for just this sort of troubleshooting.

Incorrect Answers:

Task Manager helps you end unresponsive programs and start and stop services, but it won't give you the information you need here.

You may eventually have to edit the registry, but don't go there first!

The drivers folder won't tell you anything.

Correct Answer:

Windows uses virtual memory to supplement system memory. Inactive programs residing in RAM are moved to the swap file on the hard disk drive to enable active programs to use more RAM.

Incorrect Answers:

The other three answers have nothing to do with virtual memory.

Correct Answer:

Of these options, only a USB drive can hold data, making it the only possible boot device.

Incorrect Answers:

HDMI is an interface for high-definition audio/visual signals.

A tuner card picks up television signals on a PC.

FDISK is a command-line utility used to partition disks.

Correct Answer:

SSH, or Secure Shell, enables secure access to remote devices, such as switches and routers.

Incorrect Answers:

The Remote Desktop Protocol, RDP, is used to control Microsoft Windows-based computers remotely.

Telnet passes login information in cleartext, so it is not inherently secure.

Virtual Network Computing, VNC, is used to control a remote desktop client.

Correct Answer:

If you need to access Computer Management via the Control Panel, you must first open the Administrative Tools.

Incorrect Answers:

You cannot access Computer Management via any of the other Control Panel applets listed.

Correct Answer:

The chain of custody is a record of everyone who has had possession of a piece of evidence.

Incorrect Answers:

Change control management is a way of ensuring that changes are made to a product or system in a controlled manner.

Channel escalation is a made-up term.

MSDS documents cover all the relevant safety details about a product.

Correct Answer:

DISKPART is the Recovery Console tool that enables you to partition a hard drive.

Incorrect Answers:

Disk Management is the graphical partitioning program in Windows. It does not work in the Recovery Console.

FDISK was the tool used for partitioning drives in DOS and Windows 9x.

PARTITION is not a valid tool.