Correct Answer:

An attacker can't follow victims through turnstiles as easily as through a door, and a mantrap enables a building's security staff to prevent a suspected attacker from leaving.

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Shoulder surfing is looking over a user's shoulder to see sensitive information on the user's screen.

A rootkit is a type of malware that hides on a system and grants an attacker remote access to the system.

A virus is a type of malware that replicates within a system by making copies of itself.

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No biometric device is foolproof, so most security situations that use biometrics still include passwords.

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Thumbprints are unique, but you should still use a password in conjunction with biometric devices.

Biometric devices are convenient, but that is not their primary purpose.

Correct Answer:

Drilling into the hard drives will ensure that the hard drives will never be used again.

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Overwriting, sanitizing, or formatting the drives will not render them unusable.

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All laptop batteries should be considered hazardous material. Contact your local waste disposal authority.

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Don't throw it away!

Don't try to return it.

Don't try to recharge it.

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By right-clicking on the game, selecting Properties, and then clicking on the Compatibility tab, Missy can change several settings including running in 640 x 480 mode.

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All of these other options would probably work. However, two require reboots and one requires resetting the screen resolution. Using Compatibility Mode is faster and easier.

Correct Answer:

You should always treat any customer information as confidential. It is easiest to be preventative and remind customers to close personal items before troubleshooting a system.

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Rebooting the system will only delay assisting the customer.

Logging on and off the system will only delay assisting the customer. You may need to reproduce the problem, but first you need to ensure the system does not have private information open.

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By using the Microsoft Management Console's Service Snap-in, the user can edit startup services.

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The other tools cannot control services.

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Mantrap is correct. Mantrap, or sally port, use a mechanical device to stop access. Two sets of interlocking doors or turnstiles are the most common.

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Biometrics uses a physical characteristic for identification.

Keypads enable personnel to open physical security systems. But are not in and of themselves physical security.

Cipher locks are a keypad physical security system that requires a code for entry.

Correct Answer:

Stopping autostarting programs from loading is the best option here. Most store-bought, preconfigured PCs come with many unnecessary programs. Rick should type MSCONFIG at the Start menu to run the System Configuration utility and stop them from autostarting.

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Updating the antivirus signature is most definitely a good thing to do, but probably wouldn't have much effect on startup speed.

Because the system is new, it's very unlikely that the hard drive is fragmented.

A damaged or failing drive would cause all sorts of problems, not just startup slowness, so CHKDSK or Error Checking probably wouldn’t' be the right tool here.

Correct Answer:

Permissions are cumulative, so John has both the Read and Write permissions.

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The other answers are not correct.