Scrum PSM2 Practice Questions

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Question 21

Doing your best and helping other Scrum team members demonstrates which of the following? (Choose the best answer)

Question 22

Peter, a Project Manager, has raised concerns about your Scrum team’s productivity and progress towards the objectives. Which is the best way to respond to Peter’s concerns? (Choose the best answer)

Share the Product Backlog as well as the release date projections with Peter and make sure he has access.

Show the Profit & Loss (P&L) report.

Share the current impediments.

Share the last stakeholder status report prepared by the Scrum Master.

Question 23

During the implementation of a Sprint Backlog item, there is a disagreement among team members about what work is required to make the item 'done.' Some argue that it is included in the Definition of Done, while others argue that it is not. Steven, the Scrum Master, notices a debate forming and members taking sides. What is the best course of action for Steven? (Choose the best answer)

Bring the Developers together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.

Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item ‘done’ and teach the team about the importance of avoiding conflicts.

Coach all members on the Scrum team to self-manage and help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.

Bring in the Product Owner and have him or her decide how much work is needed to get the item to meet the Definition of Done. It is the Product Owner’s responsibility to manage the Developers.

Question 24

Select the three pillars of empirical process control. (Choose the best answer)

Planning, Inspection, Adaptation

Inspection, Transparency, Adaptation

Planning, Demonstration, Retrospective

Respect for people, Kaizen, Eliminating Waste

Question 25

Steven, a Scrum Master, is approached by the Developers complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions. Which are the best two actions for Steven to take? (Choose the best two answers)

Select all that apply

Coach the developers to help them find a solution to the problem and take ownership of the solution as a group.

Contact the team member’s direct manager to resolve the issue

Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.

Suggest using a token to limit who is allowed to speak during the Daily Scrum.

Speak with the person privately and coach him on the purpose of the Daily Scrum.

Question 26

The Definition of Done will assist the Scrum team in forecasting the amount of work from the Product Backlog that is deemed feasible to meet the "Done" by the end of the Sprint during Sprint Planning. Which two items best describe the meaning of "Done"? (Choose the best two answers)

Select all that apply

All the work needed to prepare the Increment for User Acceptance Testing.

All the work needed to prepare the Increment for Integration Testing.

Having an Increment of working software that is potentially releasable to the end users.

All the work performed as defined in the Definition of Done.

All the work completed within the current skills and expertise in the Scrum team.

Question 27

Steven, the Scrum Master, notices that one of the Developers is not attending the Daily Scrum. The Scrum team thinks this is fine because they are all in the same area and already have constant communication throughout the day. Which is the best action for Steven to take? (Choose the best answer)

Start running the Daily Scrum and require all members to be in attendance.

Talk to the Developer privately and tell him that he needs to be a team player.

Ask the Scrum team, what value will result from having all team members present at the Daily Scrum and what are the risks if members don't attend.

The Daily Scrum is owned by the Developers and it is their responsibility to decide which team members must participate.

Question 28

Over the course of several Sprints, the relationship between the Product Owner and the Developers has suffered. The Developers are not happy with the Product Owner for constantly changing the upcoming items of the product. The Product Owner is not happy as well with the Developers for changing the work that needs to be done during the Sprint. What should Steven, the Scrum Master, do? (Choose the best answer)

During the Sprint Retrospective, ask the Product Owner and the Developers to address the issues. Have the team discuss why the changes occur and what impact they have on the value of the product.

The Scrum Master’s responsibility is to ensure the Developers have a stable velocity. Any changes that negatively impact the team’s velocity will be rejected by the Scrum Master.

Organize a team-building session between Sprints to help rebuild the relationship.

Explain to the Developers that the Product Owner is accountable for the flow of value and needs to be followed in order to maximize the value delivered.

Question 29

An organization has 15 Scrum teams with 15 Scrum Masters and 15 Product Owners, so each team has a Product Owner and a Scrum Master. A Scrum team must have a Product Owner and a Scrum Master to work effectively when working on a single product.. (Choose the best answer)

False. A Scrum Master is only necessary when requested or needed.

True. Both must be full-time members of the Scrum team.

True. Their participation and availability will impact the outcomes produced by the Scrum team.

False. If a Product Owner is unavailable, he/she can be replaced by a Business Analyst.

Question 30

Developers have been complaining about Chris to Steven, the Scrum Master. Chris is the most knowledgeable about the system they're constructing. He frequently criticizes team members' design and architectural decisions, making them feel bad. What are two good ways for Steven to address this problem? (Choose the best two answers)

Select all that apply

Steven observes whether this topic is raised at the Sprint Retrospective. If not, he then checks with the team on how comfortable they are with the way the design and architecture are being handled.

Steven suggests helping them in self-management, and if requested, Steve could facilitate a session with the entire team to assist in the resolution of the problem.

Steven tells the concerned members that Chris’ opinions should be respected as he has the most experience and understands what is best for long term sustainability.

Steven shares his concerns with Chris and the impact on the other team members and that he should be a team player.

Steven takes the time between Sprints to organize a team building session to build a stronger relationship.

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