A company uses a manual process to manage escalations for customer support calls.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?
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A company uses a manual process to manage escalations for customer support calls.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?
You are creating a Power Automate flow.
The flow must read each item in a Microsoft SharePoint list that details sales opportunities and set the value for a field named Status to Overdue if the value of a field named Follow up is less than or equal to the current date.
You need to choose the appropriate component to cycle through the entire list.
Which component should you use?
HOTSPOT -
You are creating a Power Automate approval flow.
Instructions: For each of the following statements, choose Yes if the statement is true. Otherwise, select No.
Hot Area:
A company uses Power Automate.
Each time a work order is created, a service manager must review and approve the work order before a worker is dispatched.
You need to create a flow to enforce the process.
What should you create?
DRAG DROP -
You plan to use Power Automate to monitor what people are saying about your company's products. You store the feedback for research and development purposes.
You need to recommend Power Automate components to use for the solution.
To answer, choose the appropriate components to the correct requirements.
Each component may be used once, more than once, or not at all.
Select and Place:
You are new to working with Microsoft Flow. You create a flow that extracts birth dates for users and then sends a birthday greeting email to users on their birthday.
The flow does not properly extract birth dates.
Where should you make changes?
DRAG DROP -
A company plans to use Power Automate to automate tasks.
Match each flow type to its description.
To answer, choose the appropriate flow type from the column on the left to its description on the right.
Each option may be used once, more than once, or not at all.
Select and Place:
HOTSPOT -
A company plans to synchronize data between Dynamics 365 Supply Chain management and Dynamics 365 Sales.
For each of the following statements, choose Yes if the statement is true. Otherwise, select No.
Hot Area:
A company has a website. The website includes a form that allows the company to collect information about leads.
You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company's custom website.
What should you create?
A company builds and sells residential apartments. The company uses Dynamics 365 Sales to manage sales opportunities.
Management must receive notifications on their mobile devices when sales opportunities are created.
You need to recommend the appropriate Microsoft Power Platform components to address the requirements.
Which two components should you recommend to invoke the notification process?
Each correct answer presents part of the solution.
Select all that apply
