ServiceNow CIS-HR Exam
ServiceNow Certification Practice Exam
description
80%
Students found the real exam almost same
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1163
Students passed this exam after AcingExam Prep
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93.1%
Average score during Real Exams at the Testing Centre
ServiceNow CIS-HR Exam Overview
Master the core exam objectives and accelerate your preparation with our comprehensive exam blueprint.
schedule
Duration
130 Minutes
quiz
Questions
~60
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Passing Score
720 / 100
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Format
Multiple choice & multiple response
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ServiceNow CIS-HR Certification FAQ
The ServiceNow Certified Implementation Specialist - Human Resources Service Delivery (CIS-HR) certification validates that a successful candidate has the skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow HR Service Delivery suite. This certification focuses on understanding the platform's core HR capabilities, implementing best practices, and ensuring effective HR service delivery.
This exam is ideal for ServiceNow partners, employees, and customers who are involved in implementing, configuring, and supporting HR Service Delivery applications on the ServiceNow platform. Target candidates typically include:
- Implementation Specialists
- System Administrators
- Consultants
- Developers with HR domain knowledge
- Professionals responsible for deploying and managing HRSD solutions
Salaries for professionals holding the ServiceNow CIS-HR certification can vary significantly based on location, experience, and specific job responsibilities. Globally, individuals with this specialized skill set often command an average salary range of $110,000 to $150,000 USD per year. Highly experienced professionals or those in leadership roles may earn substantially more.
ServiceNow certifications, including CIS-HR, are typically tied to specific platform releases. To maintain active certification status, professionals are usually required to pass delta exams for new major platform releases. These delta exams ensure that certified individuals stay current with the latest features and functionalities of the ServiceNow platform as it evolves. Failing to pass the delta exam by the specified deadline may result in the certification becoming inactive, requiring a re-take of the full certification exam.
ServiceNow releases major platform versions approximately twice a year. The CIS-HR certification exam is updated to align with these major platform releases. Therefore, while the initial release of the CIS-HR certification occurred some time ago, new versions or updates (often requiring delta exams to maintain certification) are typically introduced every 6-8 months, corresponding to the new ServiceNow platform releases (e.g., Washington DC, Vancouver, Utah, San Diego, etc.).
The ServiceNow CIS-HR curriculum covers a broad range of technical topics and HR domain knowledge essential for implementing HR Service Delivery. Key areas include:
- **Core HRSD Applications:** HR Case Management, Employee Service Center
- **HR Services:** Configuration, Categories, Record Producers
- **Lifecycle Events:** Onboarding, Offboarding, Cross-boarding, Transitions
- **Knowledge Management:** Creating and managing HR knowledge articles
- **Employee Document Management:** Storing and managing employee documents securely
- **HR Profile and Security:** User criteria, HR data privacy, COE structure
- **Integrations:** Basic understanding of integrations with external HR systems
- **Reporting and Analytics:** Creating reports and dashboards for HR metrics
- **Advanced Features:** Employee Relations, Health and Safety, and other specialized HR services
- **Platform Fundamentals:** Incident Management concepts, SLAs, workflow, and basic platform navigation within the HR context