PeopleCert ITILFND V5 Exam
PeopleCert Certification Practice Exam
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PeopleCert ITILFND V5 Exam Overview
Master the core exam objectives and accelerate your preparation with our comprehensive exam blueprint.
schedule
Duration
60 Minutes
quiz
Questions
~40
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Passing Score
65 / 100
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Format
Multiple choices
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PeopleCert ITILFND V5 Certification FAQ
The PeopleCert ITILFND V5 - ITIL Foundation (Version 5) certification is the entry-level credential in the ITIL framework. It provides a comprehensive understanding of the core concepts, terminology, and principles of the ITIL 5 framework for IT Service Management (ITSM). This certification focuses on how to leverage IT to create value for businesses through effective service delivery in modern digital, product-driven, and AI-enabled environments.
This exam is ideal for anyone new to ITIL seeking a modern baseline in digital product and service management. It is suitable for IT professionals, business managers, project managers, and anyone involved in the delivery, support, or management of IT-enabled services. It helps individuals understand value-driven service delivery, governance, and stakeholder alignment.
Globally, professionals holding an ITIL Foundation certification can expect an average salary ranging from approximately $95,000 to $125,000 per year. This can vary based on factors such as experience, specific job role, geographic location, and additional qualifications.
The PeopleCert ITILFND V5 - ITIL Foundation certification is valid for three (3) years from the date of issuance. To maintain its active status, certified professionals have several renewal options before the three-year deadline: retake the ITIL Foundation V5 exam, earn a higher-level ITIL certification within the same product suite, or record 20 Continuing Professional Development (CPD) points per year for three consecutive years (totaling 60 points) through PeopleCert's CPD program.
The PeopleCert ITILFND V5 - ITIL Foundation (Version 5) was officially launched on February 12, 2026. This version builds upon ITIL 4, incorporating the latest industry best practices, digital transformation trends, and a stronger focus on end-to-end value streams, real-world complexity, AI, and automation. ITIL is designed to evolve continuously, with modular updates and refinements expected rather than hard version cutoffs. Based on historical patterns of framework evolution, the next significant update or major version is anticipated in approximately 4-6 years, as the framework is built to evolve with modern digital environments.
The ITILFND V5 curriculum covers core concepts of IT Service Management (ITSM) with an emphasis on digital product and service management in modern, AI-enabled environments. Key topics include:
- Digital product and service management concepts, including value creation and continual improvement.
- The ITIL Service Value System (SVS) and its components (guiding principles, governance, value chain activities, management practices, and continual improvement).
- The ITIL Guiding Principles that inform decision-making.
- The Four Dimensions of Product and Service Management (Organizations and People, Information and Technology, Value Streams and Processes, and Partners and Suppliers).
- Overview of ITIL management practices and how they enable digital product and service delivery.
- Value stream identification, mapping, and management.
- The role of AI and automation in ITIL.